Here’s basically what I did. Thanks for marking this as the answer. Your system may restart again while rebooting. If I switch to internet explorer, it allows me to go through all the steps of printing, but nothing prints, which is what happens in Office too. In reply to nkqx57a’s post on September 6,

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In reply to GrumpyF1’s post on August 14, Hi Neal, Thanks for your thorough reply! Read and follow the instructions given by this install.

Lexmark x5470 won’t work with Windows 10

To install in compatibility mode do the following: Is it just on Office that you are having the problem or in other apps as well? Turned off and disconnected the printer from the computer. Ran the uninstall for the Lexmark series using the “Programs and Features” found in Control Panel.

Thanks for your feedback, it helps us improve the site. HOPE this lexmaek others that are having the same or similar problems with their Lexmark all-in-one printer. This is normal and OK.

As for EDGE you must click on more options and select the printer you want to use. Have spend some time doing this today, and followed your steps, although I don’t have System Mechanic Pro, so couldn’t do that part I did use CCcleaner.


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Thanks for trying to help. Tell us about your experience with our site. I’m not sure how to work out what the driver version and date are, so as I’ve been printer-free for over a month now largely my fault – I haven’t had time to sit down and try to sort it outI think it’s time for me to give up and buy 547 new one.

BTW I spoke to Lexmark You can follow the question or vote as helpful, but you cannot reply to this thread. For Office and IE I’m even getting a printer icon appear for a while, like it is actually printing! Thanks – did that and am at least now getting a dialogue box in Word that lets me click Print, but nothing happens.

Lexmark x won’t work with Windows 10 – Microsoft Community

I followed Neal steps above, but then I had to go into the printer lexmar, to Enable Bi-Directional communications. Still getting the same “We couldn’t reach this printer You probably just need to re-install the driver in compatibility mode To install in compatibility mode do the following: Thanks for your thorough reply! I have a Lexmark x printer and had the same problems that everyone else is having.


Hi again Neal, Thanks for trying to help. GrumpyF1 Replied on September 24, This site in other languages x. Rechecked both “Devices and Printers” and “Programs and Features”, making sure there were no references to Lexmark printers at all. If the Lexmark printer is the default it will be hi-lighted. Did you run cjsEN. Tech support scams are an industry-wide issue where scammers attempt ldxmark trick you into paying for unnecessary technical support services.

In reply to nkqx57a’s post on August 22, DO NOT plug in and then power on the printer until the install tells you to. In Step 7 did you find more references to Lexmark printer or fax? Here’s basically what I did.